Return Policy

At Sproutveda by Nishkala Digitals, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy within 7 days of delivery. Please review the details of our return policy below:

1. Eligibility for Returns:

• To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging. Any products that show signs of use or damage may not be eligible for return.

1. Initiating a Return:

• To initiate a return, please contact our customer service team at contact@sproutveda.in within 7 days of receiving your order. You will be required to provide your order number and details of the item(s) you wish to return.

1. Return Process:

• Once your return request is approved, we will provide you with instructions on how to return the item(s). Please ensure that the item(s) are securely packaged to prevent damage during transit.

1. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and purchasing shipping insurance for returns.

1. Refund Process:

• Upon receiving and inspecting the returned item(s), we will process your refund to the original method of payment within 10 business days. Please note that shipping costs are non-refundable, and a restocking fee may apply for returns that do not meet our eligibility criteria.

1. Exchanges:

• We do not offer exchanges at this time. If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.

1. Contact Us:

• If you have any questions or concerns about our return policy, please contact us at [email address]. Our customer service team is here to assist you and ensure your satisfaction.

Thank you for choosing Sproutveda for your wellness needs. We appreciate your business and look forward to serving you again in the future!