This Shipping Policy describes the terms and conditions for shipping products purchased from Sproutveda by Nishkala Digitals (“we”, “us”, or “our”).
- Shipping Methods:
- We offer various shipping methods for the delivery of your products. The available options and associated costs will be displayed during the checkout process.
- Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation. Processing time may vary depending on product availability and order volume.
- Shipping Time:
- Shipping time refers to the time it takes for your order to be delivered after it has been processed and shipped. Shipping times vary depending on the shipping method selected and the destination of the order.(7-15 days)
- Shipping Locations:
- We currently offer shipping to addresses within India]. Please note that we do not ship to P.O. boxes or APO/FPO addresses.
- Shipping Costs:
- Shipping costs are calculated based on the weight of the products, shipping method selected, and the destination address. Shipping costs will be displayed during the checkout process before payment.
- International Shipping:
- For international orders, customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient and will vary from country to country. Please contact your local customs office for more information.
- Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.
- Delivery Issues:
- If you encounter any issues with the delivery of your order, such as delays or damages, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
- Lost or Stolen Packages:
- We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. However, we will do our best to assist you in locating the package or filing a claim with the carrier.
- Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address provided by the customer or failure to collect the package from the shipping carrier, additional shipping charges may apply to reship the order.
- Changes to Shipping Policy:
- We reserve the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately upon posting to our website.
- Contact Us:
- If you have any questions about our Shipping Policy, please contact us at [contact@sproutveda.in].
By placing an order with us, you agree to abide by the terms and conditions outlined in this Shipping Policy.
